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Booking Information

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BOOKING YOUR TICKETS FOR TACCHI-MORRIS ARTS CENTRE

Book your own tickets at a time that suits you using our online booking service. It is safe, secure and easy to use and you can pick your own seats from our interactive seating plan.

Or book your seats by calling our Box Office team: 01823 414141

Phone lines are open Monday to Friday 10am to 4pm and from 6:30pm for an hour on show nights.

For Group and School bookings of more than 20 seats, please call the group line 01823 414144. Your tickets can be reserved, an invoice issued, and payment made at an agreed date before the show.

 

Accepted Payment Methods

Credit & Debit Cards (Visa & Mastercard)
Cheques
Tacchi-Morris Gift Vouchers

Apologies but we do not currently accept American Express or Theatre Vouchers

 

Concessions

Concessions are available on most performances, where offered they apply to:

People over 60 years of age
Children (under 16 years)
Individuals in receipt of any state benefit
Family Tickets – 2 adults & 2 children

Only one discount can apply per ticket and appropriate identification may be required upon request.

Please be aware that not all concessions are available online.

Concessions offered on our Community Classes are only available for people in receipt of State Benefit.

 

Babes in arms

Children over two years of age will require a child ticket and will need to have their own seat. Babes in arms, under two years, must also have a ticket, lap seats can be purchased for £2 from the Box Office for under twos to share their parent’s seat.

 

Access and Assistance

Tacchi-Morris Arts Centre offers complimentary tickets to disabled visitors who require a carer, wheelchair tickets cannot be booked online, please call the Box Office to ensure we offer you the best seats possible.

 

Latecomers

We will endeavour to admit latecomers at the first suitable opportunity.  Please let the Duty Manager know when you arrive and they will take you into the auditorium as soon as possible.

 

Refunds

Once payment has been received all tickets are non-refundable

 

Exchanges

We will be happy to exchange tickets for another performance if returned to the Box Office no later than 48 hours before the performance

 

Re-Sales

If a performance is sold out we will endeavour to sell any returned tickets to the waiting list for that specific performance.  Tickets must be returned to the Box Office and refunds will be issued in the form of a credit to be used against future shows. We cannot guarantee re-sales.

 

Other Information

By entering our venue you give your consent to being photographed or filmed as a member of the audience. This may be used for future promotional activity.

Tacchi-Morris Arts Centre does not accept responsibility for personal property brought on to the premises.

The use of cameras, recording equipment and mobile telephones is strictly prohibited in the auditorium

All alcoholic, soft and hot drinks can be consumed in the auditorium – please ask a member of staff who will provide you with a plastic glass or paper cup for this purpose.

Please note, the use of electronic cigarettes is prohibited throughout the arts centre.